Effective Date: 09 Sept 2025
At Cartua (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.
1. Information We Collect
We may collect the following information when you interact with our website or place an order:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order history and related details
We do not store or process your credit/debit card information. All payments are securely handled by trusted third-party providers.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Send promotional offers and marketing messages (you can opt out anytime)
- Improve our services and website
3. Data Sharing
- We do not sell or rent your personal data to any third party.
- We may share your data only with trusted service providers (e.g., delivery partners, payment processors) strictly for order fulfillment.
4. Data Security
We use reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You can request to access, update, or delete your personal data by contacting us at [email protected] or +8809649911911.
6. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.
7. Contact Us
For any questions, contact us at:
📧 Email: [email protected]
📞 Phone: +8809649911911